Civility in the Workplace During Turbulent Times

While a discussion on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values that directly impact the bottom line.

This discussion introduces the concept of civility, its importance to an organization, as well as its typical causes and effects. Audience leaves with skills needed to effectively practice civil behavior, as well knowledge of different ways organizations can systematize civility in the workplace.